Safety First Protocols

The safety of our staff and customers is our #1 priority and we have implemented the following safety protocols for visiting our dealership.

What Your Visit Will Look Like:

  • Your visit will be scheduled for 1 hour
  • For ours and your safety, only 1 family member will be present in the showroom during the appointment time, however up to 2 total family members can be present at the dealership
  • Guests will be screened prior to entry for any symptoms of COVID-19
  • A sanitation station has been set up, that we will require guests to visit upon entering
  • You will be directed to a designated area in the dealership that has been established to ensure physical distance
  • Our washroom facilities and other areas of our dealership will not be open
  • If you are taking a test drive, a designated route will be provided, and your Sales Consultant will follow the test drive in a separate vehicle
  • For guests taking delivery of their new vehicle, most documentation can be completed remotely via eSignature and any remaining documents can be signed in a safe environment at the dealership

How We Are Maintaining Safety:

Following recommended guidelines from Public Health Ontario:

  • All staff will wear masks while maintaining at least 8’ distance from the customer
  • If we need to evaluate a customer’s vehicle, masks and gloves will be worn by our staff and disinfected prior to and following evaluation
  • Prior to a test drive appointment and upon return, vehicle(s) and keys will be sanitized following our disinfecting protocol
  • Our showroom will be cleaned and disinfected regularly